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Privacy Policy

PROTECTION OF PRIVATE LIFE

This privacy policy describes how intempery.ca (the "Site" or "we") collects, uses and discloses your personal information when you visit or make a purchase from the Site.

Collection of personal information

When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to "personal information" as any information that uniquely identifies an individual (including the information below). See the list below for more information on what personal information we collect and why.

Device Info

  • Examples of personal information collected: web browser version, IP address, time zone, information about cookies, the sites or products you visit, search terms and how you interact with the site.
  • Purpose of collection: to load the site accurately for you; and to perform analysis on site usage in order to optimize our site.
  • Source of collection: Automatic collection when you access our site using cookies, log files, web beacons, tags or pixels
  • Disclosure for Commercial Purposes: shared with our Shopify processor

Order information

  • Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, email address and telephone number.
  • Purpose of collection: to provide products or services to you in order to perform our contract, to process your payment information, arrange shipping and provide you with invoices and / or order confirmations, communicate with you, review our orders for potential risks or fraud and, where consistent with the preferences you have communicated to us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for Commercial Purposes: shared with our Shopify processor

Customer Support Information

  • Examples of personal information collected:
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for Commercial Purposes:

Minors

The site is not intended for people under the age of [INSERT AGE]. We do not intentionally collect personal information from children. If you are the parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request that it be removed.

Sharing of personal information

We share your personal information with service providers to help us provide our services to you and fulfill our contracts with you, as described above. For example :

  • We use Shopify to power our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
  • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information that we receive, or to protect our rights in any other way. .

Behavioral advertising

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For example :

  • We use Google Analytics to help us understand how our customers use the site. You can find out more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en.You can also refuse the use of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information with our advertising partners about your use of the Site, your purchases and your interaction with our ads on other websites. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can object to targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance Opt Out Portal at: http://optout.aboutads.info/.

Use of personal information

We use your personal information to provide our services to you, which include: listing products, processing payments, shipping and fulfilling your order, and keeping you up to date with new products, services and offers. .

Legal basis

In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following legal bases:

  • Your consent;
  • The execution of the contract between you and the site;
  • Compliance with our legal obligations;
  • The protection of your vital interests;
  • To perform a task performed in the public interest;
  • For our legitimate interests, which do not take precedence over your fundamental rights and freedoms.

Retention

When you place an order on the site, we will keep your personal information on file until you ask us to erase it. For more information on your right to erasure, please see the "Your rights" section below.

Automatic decision making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making has a legal effect on you or affects you in a way. significant.

We do not make fully automated decisions that have legal or otherwise significant effect using customer data.

Our Shopify processor uses limited automated decision making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision making include:

  • Temporary list of IP addresses associated with repeated failed transactions. This denial list persists for a small number of hours.
  • Temporary list of credit cards associated with denied IP addresses. This rejection list persists for a small number of days.

    Your rights

    GPDR

    If you are a resident of the EEA, you have the right to access the personal information we hold about you, transfer it to a new service, and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us at the contact details below

    Your personal data will first be processed in Ireland and then transferred outside of Europe for storage and processing, in particular in Canada and the United States. For more information on data transfer compliance with GDPR, see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

    CCPA

    If you are located in California, you have the right to access the personal information we hold about you (also known as the "right to know"), transfer it to a new service, and request that your personal information be corrected, updated. day or erased. If you wish to exercise these rights, please contact us at the contact details below . If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

    Cookies

    A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you don't have to re-enter this information every time you return to the site or navigate from page to page. Cookies also provide information about how people use the website, for example whether it is their first visit or whether they are frequent visitors.

    We use the following cookies to optimize your experience on our site and to provide our services.

    COOKIES NECESSARY FOR THE OPERATION OF THE STORE

    NAME FUNCTION
    _ab Used in connection with access to admin.
    secure_session_id Used in connection with browsing in a storefront.
    basket Used in connection with the shopping cart.
    cart_sig Used in connection with the checkout.
    cart_ts Used in connection with the checkout.
    checkout_token Used in connection with the checkout.
    secret Used in connection with the checkout.
    secure_client_sign Used in connection with the client connection.
    storefront_digest Used in connection with the client connection.
    _shopify_u Used to facilitate updating of customer account information.


    REPORTS AND ANALYZES

    NAME FUNCTION
    surveillance_consent Track preferences.
    Landing_Page Follow home pages
    References Follow home pages
    _s Shopify analytics.
    _shopify_fs Shopify analytics.
    _shopify_s Shopify analytics.
    _shopify_sa_p Analysis of marketing and references.
    _shopify_sa_t Analysis of marketing and references.
    _shopify_y Shopify analytics.
    _y Shopify analytics.

    The length of time a cookie is stored on your computer or mobile device depends on the nature of the cookie, namely whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

    You can control and manage cookies in different ways. Please keep in mind that deleting or blocking cookies may have a negative impact on your user experience and some parts of our website may no longer be fully accessible.

    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often located in your browser's "Tools" or "Preferences" menu. For more information on how to change your browser settings or how to block, manage or filter cookies, see the help file for your browser or sites such as www.allaboutcookies.org.

    Additionally, please note that blocking cookies may not completely prevent the way we share information with third parties such as our advertising partners. To exercise your rights or to opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

    DO NOT TRACK

    Please note that due to the lack of a consistent industry understanding of how to respond to Do Not Track signals, we are not changing our data collection and use practices when we detect such a signal from your browser.

    Modifications

    We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

    Contact us at the following address:

    For more information about our privacy practices, if you have any questions or if you would like to make a complaint, please contact us by email at info@intempery.ca.

    If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the competent data protection authority. You can contact your local data protection authority or our supervisory authority.

    Last updated: March 29, 2021